Knowledge of and ability to appropriately interpret and follow policies and procedures.Ability to maintain a high level of professionalism treats others with respect and consideration regardless of their status or position.Ability to manage difficult or emotional customer situations includes the ability to respond promptly to customer needs and requests for service and assistance.Ability to identify and resolve problems in a timely manner develops alternative solutions and uses reason even when dealing with emotional topics.Requires the ability to read write and speak the English language.Alcohol Awareness Certification (must comply with State regulations).Three to six months related experience or equivalent combination of training and experience. The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.
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